Deloitte.|Power Apps|PeakRe AI Expense Assurance
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Concur API log

Simulated calls — what the Power Automate custom connector would send to SAP Concur

0 calls

No reviewer actions yet. Approve or hold an item in the review queue.

    How “on hold” works in Concur

    1. AI is an approver step. Concur's approval workflow routes each report to an “AI Review” step (service account). PASS → API approve. FAIL → no call, so the report stays pending at that step = on hold.
    2. Flag inside Concur. The agent sets a custom field AI Review Status = FLAGGED and posts a comment with the reason, visible to approvers and in audit reports.
    3. Notify the reviewer. Power Automate posts a Teams Adaptive Card / Outlook email linking to this console.
    4. Reviewer decides here; the console calls approve or sendBack on their behalf.